FITSATHI

Your account

Your phone number verifies who you are (via a one-time SMS code) and secures your session. We don't store your OTP code — it's checked once and discarded.

Profile, goals & logs

Age, height, weight, goal, equipment and diet preferences calculate your calorie/macro targets. Your food, workout, weight, water and step logs are stored on our server (not just your device) so your history survives a reinstall or a new phone, and so the Fitness Twin can reason about your real patterns — not shared with any other user.

AI food scan & coach

A food photo is sent to our AI vision provider only to estimate nutrition, then discarded — it isn't kept afterward. Coach conversations are sent to the same provider to generate replies, and recent messages are kept so the coach remembers context. AI estimates are estimates, always — you can correct any of them.

Payments

Handled directly by eSewa, Google Play or Apple — FitSathi never sees your card number or wallet PIN, only the payment result.

What's optional

Camera access — decline it and log food manually instead. Diet/equipment preferences can be skipped or changed anytime. Step tracking only activates if you grant the permission.

Your control

Deleting your account permanently erases your profile, all logs, and subscription records from our server — it can't be undone. We don't sell your data or use it for advertising.

AI memory

Tell your AI coach anything worth remembering — favorite foods, a schedule quirk, an injury to work around. It's read on every message, entirely under your control.

Save Clear conversation memory

Using FitSathi

By creating an account you agree to these terms. You must be at least 16 years old. Sign-in is Nepal-only for now, and you're responsible for keeping your phone number and account secure — let us know if you think someone else has access to it.

Not medical advice

Calorie targets, macro splits, workout plans and the AI coach's suggestions are estimates and general fitness guidance — not medical, dietetic or professional advice. Food-scan nutrition numbers come from an AI vision model and can be wrong; always check anything that matters (allergies, medical conditions) yourself. Talk to a doctor before starting a new diet or exercise program, especially if you have an existing health condition.

Subscriptions & payments

Premium is billed through eSewa, Google Play or Apple, depending on how you subscribed. Subscriptions auto-renew until cancelled — cancel anytime from your account settings, eSewa, or your Play/App Store subscriptions page; a cancellation takes effect at the end of the current billing period. Refunds follow the policy of whichever of the three processed your payment, not a separate FitSathi policy.

Referral & cashback program

Where offered, successful referrals earn a cashback reward (currently NPR 500) paid out manually to your eSewa account. We can change the reward amount, pause, or end the program at any time; rewards already earned before a change are still honored. Abusing the program — fake accounts, self-referrals — forfeits the reward and may lead to account suspension.

Community & your content

Posts, progress photos and messages you share in Community stay yours — you're just giving FitSathi permission to display them in the app to the people you shared them with. Keep it respectful: no harassment, hate speech, spam, or impersonation. We can remove content or suspend accounts that break this.

Account termination

You can delete your account anytime from Settings — this permanently erases your profile, logs and subscription records. We can suspend or terminate accounts that violate these terms or the community rules above.

Service & liability

FitSathi is provided "as is" — we work to keep it reliable but don't guarantee it'll always be available or error-free. To the extent allowed by law, FitSathi isn't liable for injury, loss or damage arising from following a workout, diet suggestion or AI estimate generated by the app.

Changes & contact

We may update these terms as the app changes; continuing to use FitSathi after an update means you accept the new terms. These terms are governed by the laws of Nepal. Questions? Reach us at support@fitsathi.app.

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